Hot Wins Casino Review
New players only. Wagering occurs from real balance first. 50x wagering the bonus or any winnings generated from free spins, contribution may vary per game. Available on selected games only. The wagering requirement is calculated on bonus bets only. Bonus is valid for 30 Days/ free spins valid for 7 days from issue. Max conversion: 3 times the bonus amount or from free spins: £20. Withdrawal requests void all active/pending bonuses. Excluded Skrill and Neteller deposits.
The UK Gambling Commission and the Malta Gaming Authority have both issued licenses to HotWins Casino, an online casino. In addition to a rewards program and a wide variety of casino games, this establishment also provides a number of special specials and promotions.
In addition to the usual suspects like Visa and MasterCard, HotWins Casino now accepts a wide variety of e-wallets like PayPal, Neteller, and Skrill, as well as more unique choices like Apple Pay and Trustly.
All withdrawal requests will show as "Pending" for three business days. the requests typically take one business day to process, but actual transaction times might range from one to seven business days, depending on the bank and the type you choose.
The weekly and monthly withdrawal caps are €3,000 and €6,000, respectively.
A number of sections in the casino's help desk address often asked questions. On the other hand, you can use the casino's email or live chat to get in touch with them personally and ask any questions you may have.
You will initially be linked to a chatbot; however, if your query remains unanswered, you have the option to request to be connected to a real agent. Live chat is accessible at all times, but only members who have logged in can use it.
Live dealer games, including baccarat, blackjack, roulette, sicbo, and more, are available at HotWins Casino, along with more than 2,500 other casino games. Popular online slot machines are also available.
Game developers including Games Global, Pragmatic Play, NetEnt, Red Tiger Gaming, and Playtech power the games.
An Open Letter to Responsible Gambling from HotWins Casino
Put daily, weekly, or monthly limits in place at HotWins Casino. A deposit limit, betting limit, and loss limit are all customisable. Plus, a reality check can be scheduled.
Send an email to [email protected] or use the live chat feature to contact the service team and request to be self-excluded.
What licenses does HotWins Casino hold, and how does that benefit players?
HotWins Casino operates under licenses from the UK Gambling Commission and the Malta Gaming Authority. These reputable licenses signify that the casino adheres to strict regulatory standards, ensuring fair play, player protection, and responsible gambling practices. Players can feel more secure knowing that the casino is regularly monitored and must comply with industry regulations. This also enhances trust in the casino's operations, providing peace of mind when engaging in online gaming.
What payment methods are available for deposits and withdrawals at HotWins Casino?
HotWins Casino offers a wide range of payment options to accommodate various player preferences. Players can use traditional credit and debit cards like Visa and MasterCard, as well as popular e-wallets such as PayPal, Neteller, and Skrill. Additionally, more unique options like Apple Pay and Trustly are also supported. While withdrawal requests are typically processed within one business day, they will show as "Pending" for three business days. Players should also note the weekly withdrawal limit of £3,000 and the monthly limit of £6,000.
What types of games can players enjoy at HotWins Casino, and how is customer support structured?
At HotWins Casino, players can enjoy over 2,500 games, including a variety of live dealer games such as baccarat, blackjack, roulette, and sicbo. The casino features popular online slots powered by top developers like Games Global, Pragmatic Play, NetEnt, Red Tiger Gaming, and Playtech. For customer support, the casino provides a help desk with frequently asked questions, and players can reach out via email or live chat for more personalized assistance. Although initial contact may connect players to a chatbot, they have the option to escalate their inquiry to a real agent if needed. Live chat is available 24/7, but only for logged-in members.
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- Live chat is open 24/7
- The UKGC Licence
- Different responsible gambling tools available
Welcome Bonus
100% Up to £300 + 150 Free Spins
New players only. One offer per player. Max bonus bet £5. Offer: 100% bonus match on 1st deposit + bonus spins. Value of bonus & number of spins depend on deposit amount: £20-£100: max £100 bonus + 50 spins on selected games; £101-£200: max £200 bonus + 100 spins on selected games; or £200+: max £300 bonus + 150 spins on eligible NetEnt Games. Winnings from spins credited as bonus and capped at £100. Bonus funds are separate to Cash funds, and are subject to 35x wagering the total bonus & cash. Only bonus funds contribute to wagering requirement. Bonus funds expire within 30 days; bonus spins within 72hrs. Affordability checks apply.
- UKGC licence
- Casino committed to responsible gambling
- Live chat open 24/7
Welcome Bonus
100% Up to £100 + 25 Free Spins
New players only. Wagering occurs from real balance first. 50x wagering the bonus or any winnings generated from free spins, contribution may vary per game. Available on selected games only. The wagering requirement is calculated on bonus bets only. Bonus is valid for 30 Days/ free spins valid for 7 days from issue. Max conversion: 3 times the bonus amount or from free spins: £20. Withdrawal requests void all active/pending bonuses. Excluded Skrill and Neteller deposits.
- They have a live chat facility
- Various withdrawal methods
- Mobile friendly design
Welcome Bonus
100% Up to £200 + 25 Bonus Spins
New depositing players only. Min. deposit: £10. Max. bonus: £200 + 25 Bonus Spins on Book of Dead. Offer valid on the first deposit. No wagering is required on Bonus Spins. Wagering Required on Bonus Cash: 40x. The match-up bonus that requires a deposit must be wagered 40x. In order to withdraw your winnings, you must first use up all of your bonus spins or wait for them to expire (whichever comes first).